Shipping Policy

Introduction

At BioFizz Agritech Pvt. Ltd. (“we”, “our”, or “us”), we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our website.

By placing an order with us, you agree to the terms mentioned in this policy.

Order Processing

All orders are processed after successful confirmation of payment or order placement (in case of Cash on Delivery). We aim to process and dispatch orders within 1–3 business days, excluding weekends and public holidays. Once processed, orders are handed over to our logistics partners.

In case of any delay, we will notify you using your provided contact details.

Shipping Time and Delivery

Delivery timelines vary based on location and courier operations. Most orders are delivered within 3–7 business days from dispatch.

However, delays may occur due to external factors such as weather conditions, logistics issues, or regional restrictions.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option for selected locations across India.

COD orders are subject to verification via phone or SMS. We reserve the right to cancel COD orders if verification fails or if the order is deemed high-risk.

In some cases, a small COD handling fee may be applied at checkout.

Customers are requested to ensure availability at the time of delivery. Repeated failed delivery attempts may lead to restriction of COD service for future orders.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before order confirmation. We may offer free shipping on selected products or minimum order values as part of promotional offers.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp. You can use this information to monitor your shipment status.

Delivery Issues

If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours. We will coordinate with our courier partners to resolve the issue.

We are not responsible for delivery failures due to incorrect shipping details provided by the customer.

Refused or Undelivered Orders

If a COD order is refused at delivery or remains undelivered after multiple attempts, it may be returned to us. In such cases, we reserve the right to:

• Charge shipping fees

• Restrict COD option for future orders

Changes to Shipping Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

For shipping-related queries:

BioFizz Agritech Pvt. Ltd.
Samraat Qubism 401, Pipeline Road, Nashik, Maharashtra, India
GSTIN: 27AAWCA5516C1ZL
Email: [Insert Official Email]
Phone: [Insert Phone Number]